PRI Road Tour: Episode 4
PRI Road Tour: Episode 4 - Friday, November 20, 2020
Friday, November 20, 2020
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Troubleshooting
Our basic recommendations for the best viewer experience:
What are the quick fixes if I'm having issues?!?
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Restart your web browser and only use one open tab. This will fix many issues.
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Make sure your browser is up-to-date with the latest release.
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My video is stuttering and stalling!
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Test your internet download speed here: Internet Download Speed Test
These tests work by checking your "instant" download speed. However, your download speed WILL fluctuate over time.
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If you are on wifi, switch to hard wire connection, or get very close to the wifi router.
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Disconnect all other devices from the network (especially gaming systems and phones).
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If none of the previous suggestions work, restart all of your network devices (modem, router, switch).
My audio isn't working or is going in and out!
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This happens when your internet is having issues and the audio gets "out-of-sync".
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Refreshing your browser sometimes fixes it, but often the browser needs to be restarted COMPLETELY!
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This problem is a known bug with ALL Apple devices when live streaming.
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For those with ninja skills:
Dive into the Nerd Out section on the help page.